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BRINGING OUR CUSTOMERS THE PERSONAL TOUCH

B R I N G I N G O U R

C U S T O M E R S T H E

P E R S O N A L T O U C H

Designed to your exact specification.

As a family firm, we have always prioritised the values upon which we were founded, back in 1981. We established our business with a clear agenda – to combine outstanding quality and professionalism, with a truly tailored service. Since our inception, we have worked to uphold this ambition for every single customer whom we support.

We have invested significantly in our organisation, enabling us to bring all aspects of our service in-house, to have full oversight of the end to end design and production of stylish kitchens and bathrooms. Our friendly and experienced team will conduct each stage of your commission from the ‘blank slate’ collaborative design, through to the finishing touches of your completed installation.

We are personally responsible for drafting your initial design, supplying furniture and appliances, and fitting your ideal product. This means that unlike many of our competitors, we provide a truly bespoke, personalised service which is driven by the unique needs, wishes and preferences each of our customers may have.

Jason Ivil, Director

Jason has accrued over two decades of experience in the sector, since he commenced in the industry following his college attendance. He is personally accountable for meeting with our clients, to ensure that from initial briefing through to completion, the project absolutely reflects unique wishes and preferences.

Jason is skilled in all aspects of installation, discussing design options, our range of products, and adjusting to accommodate a broad range of budgets. His installation experience ensures he provides an informed assessment of preliminary designs, to optimise functionality and deliver an aesthetically-pleasing end result. He is continually innovating in our industry, and always open to considering new approaches, products and services.

When Jason isn’t delivering outstanding projects, you’ll find him playing and watching football. He is also a dedicated tea drinker who rarely turns down the offer of a decent brew!

Gary Ivil, Director

While Gary is not keen on the idea of divulging his exact years of experience in the industry, it’s safe to say that it’s a significant number which makes him the ideal person to troubleshoot even the most challenging of issues – as it’s likely he’s already been in the same situation over the course of his career! Gary is our highly skilled, organised project manager, responsible for guaranteeing a seamless completion of each installation. He’s also accountable for delivering outstanding customer service, engaging and collaborating with our clients to respond to queries and answer any questions which may arise.

Gary oversees the end-to-end installation process, to ensure the finished design is completed to the highest possible quality. He is also available post-installation, to address any potential issues and provide follow-up guidance on our products and services. When he’s not supporting our customers, you’ll usually find Gary on his mountain bike tackling terrains and burning off energy – most of which comes from his preference for coffee each morning, and then tea from mid-day onwards!

Chay Sanderson, Designer

Each of our bespoke installations usually commenced with the creative and technical expertise of Chay, our skilled Designer. Having worked in multiple divisions of the kitchen industry, from manufacturing to retail, Chay brings unparalleled knowledge of the sector to his role each day. A technical whiz on CAD enables Chay to express all aspects of your preferences, lifestyle and requirements into each design, creating realistic representations which give our clients a true impression of how their wishes will translate into the practical installation and finish.

Chay is fully conversant with all of our products, bringing this knowledge to the showroom where he can showcase our range, and advise you of the ideal solution to meet your needs. He has, more recently, translated his skills into bathroom design, and is making the most of this new arena to apply his skills. Unsurprisingly, in his spare time Chay favours the more creative aspects of arts and crafts, running on coffee from morning to night to fuel his passions!

Martina Ivil, Designer

Martina is one of our part-time Designers, who brings creative flair and technical expertise to both kitchen and bathroom installations. She has an uncanny ability to view the overall picture for each of our installations, collaborating to really get to know our clients, and then translating this insight into truly bespoke projects.

Martina also maintains our social media presence, and works at the forefront of our industry to ensure that our displays feature the latest products on the market, and are dressed with distinction. You’ll find Martina and her yoga mat whenever she has down time, and she is truly open minded when it comes to her drinks preferences. Fruit tea, coffee, black tea – she’s happy with whatever she can get!

Installation Teams

We have two dedicated installation teams to take care of the whole process dependent on your needs; everything from taking out your old furniture to plumbing and rewiring in your new appliances. We can also take care of internal building renovation works so we literally take care of everything from start to finish.

TESTIMONIALS

"We have recently had our new kitchen designed and installed by Exact Kitchens and quite frankly we can't get over it and neither can anyone else who has seen it. We had 3 other designs from other companies, one of which we were about to agree to, when we received a leaflet through the door about a cookery demo afternoon at Exact Kitchens' showroom so we went along and were very impressed with the kitchens on display.

Chay came along to our house and produced a design for us which was completely different and far superior to any of the previous designs we had. The other deciding factor was that we didn't want to have to find builders or electricians ourselves and Exact Kitchens took responsibility for the whole project which ran like clockwork with a skip arriving at 8am on day 1"

"I can confirm that 3 and a half years later our kitchen still looks fabulous and we are still so happy we found Exact Kitchens before we committed to using a different company."

Barr - Kitchen Project